The helpline dedicated to school teachers and staff in FE and HE

Support via Online Chat or Email

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How to contact one of our support staff through the online chat function or email.

Support by Email

You can contact the Support service by email - they will encourage you to give them a call:


Emails will be answered 24 hours a day, 365 days a year. You will get a reply within 24 hours.

Support by Online Chat

Where to find the 'Live Support' button.

First of all you must go to the Advice Centre. Once you are there click on the 'Live Support' button.